ServiceNow Workplace Service Delivery (WSD) is a comprehensive platform designed to assist federal agencies in managing the transition back to in-person work. It simplifies workplace experience, space management, and office space utilization, especially as occupancy levels increase. WSD provides tools that enhance employee experience and operational efficiency, allowing agencies to adapt quickly to changing workplace needs.

ServiceNow WSD improves space management by utilizing advanced tools for smart space planning and optimization. This allows agencies to efficiently use every square foot of office space, ensuring that returning employees have access to safe and suitable workspaces tailored to their roles. The platform also offers data-driven insights to monitor and optimize office space utilization, aiding in informed decision-making.

By implementing ServiceNow WSD, federal agencies can expect several benefits, including streamlined requests for supplies and facility services, enhanced employee experiences through personalized portals, and optimized facility operations. The platform also automates policy distribution and compliance tracking, simplifies relocation support for remote employees, and provides real-time data to optimize space utilization, ultimately contributing to a more resilient and productive workforce.