Dell PowerProtect Backup Services is a cloud-delivered backup-as-a-service platform designed to protect data across SaaS apps, endpoints, hybrid, and cloud-native workloads without requiring you to manage backup infrastructure.

It helps you protect and manage:

• SaaS applications: Microsoft 365, Google Workspace, and Salesforce
• Endpoint devices: desktops and laptops, whether users are in the office or remote
• Hybrid workloads: NAS, Microsoft SQL, Oracle, Dell PowerScale, VMware, and other on-premises or virtualized environments
• Cloud-native workloads: AWS and Azure VMs, with snapshot orchestration and disaster recovery

Because it is delivered as a SaaS solution, there is no backup infrastructure to deploy or maintain. You can typically configure it in minutes and manage everything through a single, unified console.

Dell PowerProtect Backup Services is built to help you rethink how you protect and govern data across a growing mix of systems and services.

Key capabilities include:

• Centralized monitoring and management across SaaS apps, endpoints, hybrid, and cloud workloads from one dashboard
• Cloud-to-cloud backup and restore for SaaS and cloud workloads, reducing reliance on native app recovery alone
• Global client-side deduplication to reduce backup volumes and optimize storage usage
• Encryption in-flight and at rest to help protect data confidentiality
• Long-term retention to support regulatory and business requirements
• Automated compliance, legal hold, and eDiscovery features to support governance and legal workflows
• Cloud-based monitoring and analytics for better visibility into data growth, usage, and risk

For security-focused use cases, the service also offers:

• 24x7x365 managed data detection and response
• Accelerated ransomware recovery with isolated backup copies and disaster recovery options

Together, these capabilities help you standardize protection policies, improve response to data discovery requests, and reduce gaps created by a mix of on-premises and cloud repositories.

Dell PowerProtect Backup Services is designed to reshape backup operations by shifting you from managing infrastructure to consuming backup as a service.

Key benefits include:

• No backup infrastructure to manage: Dell maintains the platform, including automated, no-touch feature updates, so your team spends less time on maintenance.
• On-demand scalability: Scale protection up or down as data grows, without capacity planning cycles.
• Predictable, controllable costs: Cloud-based delivery simplifies budgeting for backup, disaster recovery, and long-term retention.
• No ingress/egress charges for data transfers within the service, helping avoid unexpected cloud fees.
• Global deduplication to reduce storage consumption and network impact.

Operationally, you gain:

• A single console to manage SaaS, endpoint, hybrid, and cloud-native backups
• Centralized control for endpoints, allowing IT to manage backup and restore for laptops and desktops remotely
• An intuitive generative AI assistant that provides guidance, recommendations, and insights to help both new and experienced admins run a more efficient data protection program

The result is a more streamlined backup environment that supports business SLAs while reducing the day-to-day operational load on IT teams.